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7) Does your organisation have a defined process for managing and monitoring Third-Party Service Providers (TPSP) that provide services impacting your PCI DSS compliance?

Answer yes if you have a defined process for monitoring the PCI DSS compliance status of any relevant TPSPs. For applicable TPSPs, provide their AoC.

Under PCI DSS Requirement 12.8, organisations must manage any third-party service providers (TPSPs) with whom cardholder data is shared or who could affect the security of that data. It is not enough for your organisation to be compliant; any third party you rely on that might access your Cardholder Data Environment (CDE), manage relevant systems on your behalf, or might otherwise impact the security of your CDE must have their PCI DSS compliance status monitored by you at least annually.

How to implement the control

First, create a comprehensive list of all TPSPs that interact with your cardholder data or manage systems within your environment. For each provider, you must:-Review the services provided: Determine exactly which of your PCI DSS requirements they influence.-Generate a Shared Responsibility Matrix: This document should clearly delineate which security roles are your responsibility and which are the TPSP's.-Collect Evidence: Obtain a current Attestation of Compliance (AOC) from each TPSP, or some other sufficient documentation if they have not undergone a PCI DSS assessment,  on an annual basis to verify their status.For detailed guidance and a template, refer to the Information Supplement: Third-Party Security Assurance from the PCI Security Standards Council’s website.

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